FAQ
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General
We serve telecom providers, publishing houses, e-commerce retailers, educational organizations, and enterprises needing custom ERP systems. Our expertise spans multiple industries, with particular depth in telecommunications and enterprise SaaS.
We're based in Romania and serve clients across Europe. Our team works both on-site and remotely, with flexible engagement models to suit your needs.
It depends on scope. A custom web application typically takes 2-4 months. A complex ERP or telecom platform can take 6-12 months. We use agile methodology with 2-week sprints so you see progress continuously.
Technical
Our primary stack is Laravel (PHP) for backends, Vue.js for frontends, and PostgreSQL for databases. We also use Livewire, Inertia.js, Kubernetes, NATS JetStream, MeiliSearch, and Valkey depending on project requirements.
We focus on web applications and progressive web apps (PWAs). For native mobile needs, we can build responsive PWAs that work offline or recommend trusted mobile development partners.
Absolutely. We regularly maintain and modernize existing Laravel, PHP, and Vue.js applications. We can audit your codebase, plan incremental improvements, and execute migrations from legacy systems.
Pricing & Billing
We offer both fixed-price and time-and-materials models. For well-defined projects, fixed-price gives you budget certainty. For evolving projects, time-and-materials with weekly reporting provides flexibility. Contact us to discuss which model fits your project.
Yes. We offer monthly support packages that include monitoring, security updates, performance optimization, and a set number of development hours for new features or improvements.
Support & Maintenance
24/7 monitoring with Prometheus/Grafana, Laravel Pulse and Telescope for application-level insights, security patch management, performance optimization, and priority bug fixes. We also provide regular dependency audits and upgrade planning.
Critical production issues: within 1 hour. High-priority bugs: within 4 hours. Standard requests: within 1 business day. We use structured SLAs that match your business needs.